Frequently Asked Questions
When will i get my order?
Because we offer global shipping, delivery times can vary significantly. Although we make the greatest efforts to ship as soon as possible, it can take up to 2 weeks at most. Small exceptions during busy periods.
Can i get a refund for the product?
The only times when refunds are eligible:
- shipping time exceeds 30 days (isolated cases)
- Shipping problems (damage, missing product)
All cancellations are available before the product is shipped from us.
Does it really work?
We guarantee that you will benefit from our oil regarding hair loss, although there will be differences in effectiveness from one individual to another.
Is the oil natural?
TheĀ Oil is made 100% from the seeds of the castor plant, just like regular castor oil, but what makes it unique is how itās processed.
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If your question isn't here, dont hesitate to contact us through the form or at help.obsidianoil@gmail.com
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